Once you place an alert with one of the bureaus, that bureau will send your request to the other two. You may contact any of the three nationwide credit bureaus – Equifax, Experian, and TransUnion – to request a fraud alert. If you see unauthorized charges or activity, please contact your financial institution immediately. If you believe you may have been affected by this incident but have not received a letter by March 12, 2024, please call 1-88.įor individuals whose information may have been involved, we encourage you to remain vigilant by reviewing your account statements and credit reports for any unauthorized activity. Out of an abundance of caution, Río Hondo is offering eligible individuals complimentary credit monitoring and identity protection services.
27, 2024, Río Hondo began mailing letters to students whose information may have been involved in the incident. Río Hondo then worked to identify and compile a list of residential addresses for these individuals. 25, 2024, Río Hondo determined personal information regarding some current and former students of Río Hondo may have been accessed by an unauthorized individual, including their names, addresses, Social Security numbers, and full dates of birth. This process was resource-intensive and involved multiple steps to ensure the scope, accuracy, and completeness of the review. Río Hondo retained a vendor to conduct a comprehensive review of the files to determine whether the files contained any sensitive student information. Río Hondo understands the gravity of the incident and wants to assure the campus community and the public that immediate action was taken to address the situation. 12-19, 2023, during which time certain files were taken. Upon learning of this, Río Hondo took prompt action to secure the network, commenced an investigation, and engaged an outside cybersecurity firm to assist in the investigation, which determined there was unauthorized access to Río Hondo’s network between Oct. 19, 2023, Río Hondo Community College District (Río Hondo) discovered certain devices in its network had been encrypted with ransomware.